Shipping & Delivery
1. Your order is usually dispatched within 48 hours after your payment is received. We will deliver your order by Parcel Force - Worldwide Express Mail Service (Online Tracking).Safe and Quick Shipping is our promise to customers,Usually,shipping will take 5-7 business days in normal condition.
2. The tracking No. of your package will be sent to you after your order is dispatched. You may use the tracking number to check the status of your order online;
3. Our shipping fee is free!
4. We cannot deliver your order to a P.O. Box address, so be sure to give us a street address.
Privacy & Security
We are committed to protecting your privacy.We never sell your personal information (including email, name or demographics) to any third party company. If you chose not to receive our newsletter we will never send you unsolicited emails. If you make your payment using a credit card you can be 110% assured that your personal details are safe. We use a 256 bit encryption secure socket layer (SSL) connection during the checkout process except for the shipping company delivering your order.
We only share your shipping address and phone number with the shipping company. We do keep your information in our databases in order to audits, customer track, and bank regulations.
The information we collect from you is used only to process and ship your order. Your email address is used only to provide you with an order confirmation and tracking number. Your phone number is used to contact you in case of a problem with the fulfillment or delivery of your order.
Returns & Replacements
To return an item, please email us and inform us of the reason. We will then provide you with further instructions.
Returns in the unlikely event of manufacturing faults, we would replace/repair the products at no cost to the customer.
Goods must be returned within 8 days of receipt date - unworn and contain all the original packaging and labels. We will credit your original method of payment, excluding 20% re-stocking/processing fee and return fee. All shipping costs associated with the return of goods are the responsibility of the consumer.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Sensitive or personal material is handled only by qualified employees and not kept in open areas of our server. Our security policies also prohibit the transfer of personal material such as account information unless they have been encypted by approved methods.
After your package is dispatched, you will receive a shipping confirmation email including your order’s tracking number. You can track your order via the following Order-tracking Websites using your tracking number:
For delivery, we use EMS DHL TNT FEDEX for delivery. We will provide you with tracking numbers immediately upon shipment.
You can also track your order via the order-tracking websites below using your tracking number:
United Kingdom - http://www.parcelforce.com/portal/pw/track?catId=7500082
United States - http://www.usps.com/shipping/trackandconfirm.htm
Canada - https://obc.canadapost.ca/emo/basicPin.do?language=en
Australia - http://ice.auspost.com.au
Germany - http://www.gdsk.de/eng/index.html
Ireland - http://track.anpost.ie/track/tracklist.html
Singapore - http://www.speedpost.com.sg/TrackAndTrace.asp
Switzerland - http://www.poste.ch/en/post-startseite.htm
New Zealand - http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/
Thailand - http://track.thailandpost.co.th/trackinternet/Default.aspx?lang=en.
Payment, Pricing & Promotions
1.Western Union: Please check www.westernunion.com to have more information about how to transfer the money to our account. You will receive our western union payment information in details with your order invoice by email after your finish your order.
2.Credit Card verified (Visa, Mastercard, Visa Electron, MC Maestro),protect the buyers !
To replace a product, pls email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged within 8 days of the receipt date provided they are unworn and in the original condition with all the original packaging and labels .When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the consumer.